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© 2018 Aures London Ltd, 18 Leake Street, London SE1 7NN UK|020 7164 6331 | info@aures-london.com   Privacy policy

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Privacy Policy

Welcome to Aures London’s Privacy Policy

Hi there, we’re Aures London Ltd (Company no. 10536739) of 8 Graphite Apartments, 51 Provost Street London N1 7FD United Kingdom (“Aures London”) and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re an Aures London customer or visitor to our Site.

The type of personal information we collect

We collect certain personal information about visitors and users of our Site.

The most common types of information we collect include things like: email addresses, IP addresses, other contact details, survey responses and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

How we collect personal information

We collect personal information directly when you provide it to us, automatically as you navigate through our website.

We collect your personal information when you provide it to us when you complete a contract and buy or provide items or services, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

How we use personal information

We will use your personal information:

  • To fulfil a contract, or take steps linked to a contract.

  • Update you with operational news and information about our Aures and services.

  • Training Aures London staff about how to improve our service 

  • Improving our products and services.

  • Providing general administrative and performance functions and activities;

  • Processing your job application to Aures London.

 

Where you give us consent:

providing you with marketing information about products and services which we feel may interest you; and customising our services and website – where this involves the use of cookies or similar technologies.

For purposes which are required by law.

For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

We will disclose personal information to the following recipients:

authors of any items or services made available to you, so they can facilitate support and license validation, who maybe located in any of the countries our products are available in;

our professional advisers (lawyers, accountants, financial advisers etc.) which are located in UK;

regulators and government authorities in connection with our compliance procedures and obligations;

a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;

a third party, in order to enforce or defend our rights, or to address financial or reputational risks;

a rights holder in relation to an allegation of intellectual property  infringement or any other infringement; and

other recipients where we are authorised or required by law to do so.

Where we transfer and/or store your personal information

We are based in the UK so your data will be processed in the UK.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the UK..

How you can access your personal information

You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

We use cookies, web beacons and similar technologies - for more general information on cookies, see http://www.allaboutcookies.org.

When you visit our website, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. We’re talking about the following kinds of details:

  • your IP address or proxy server IP address’;

  • the domain name you requested;

  • the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;

  • the date and time of your visit to the website;

  • the length of your session;

  • the pages which you have accessed;

  • the number of times you access our site within any month;

  • the file URL you look at and information relating to it;

  • the website which referred you to our Sites; and

  • the operating system which your computer uses.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you share information via social media, or make contact with another user. Before making your information publicly available or giving your information to anyone else, think carefully. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Aures London services, you can request that we erase your personal information. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in writing at 8 Graphite Apartments, 51 Provost Street, London N1 7FD or email info@aures-london.com.

We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

If you’re a customer or visitor in the European Economic Area these rights also apply to you:

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

How you can access your personal information

You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Aures London Privacy Policy v1, effective date 25 May 2018